CASE STUDY

Personalised Chocolates

Brand Development / Design / Advertising / Promotion / Creative Production

Creative design, marketing and brand experience for the world’s biggest ‘O’ gauge model railway that tours the UK.

THE PROBLEM

Personalised Chocolates approached Squark Design after discovering our services through advertising. As a growing business in a niche market, they needed consistent, hands-on brand support. From strategic design to day-to-day marketing and product delivery. With a strong focus on customised, high-quality chocolate gifts, their challenge was to present a polished, cohesive brand while managing the ongoing demands of creative production.

They needed a design partner who could do more than just deliver artwork. They needed someone who could actively manage and grow the brand alongside them.

THE SOLUTION

Over the course of five years, we became an extension of the Personalised Chocolates team—working together on a weekly basis to deliver consistent and professional brand management.

Our support included:

– Designing and building a user-friendly, visually appealing e-commerce website

– Creating engaging and seasonal marketing materials for online and offline use

– Providing regular branding and design support for product packaging, promotional campaigns and more

– Managing the design, print and delivery of their core products

We ensured that every element, whether a website banner, business card or chocolate wrapper—was consistent with their brand values: premium, personal and professional. Our close and ongoing collaboration meant we could react quickly to seasonal peaks, new product lines or client-specific design briefs, without compromising on quality or creativity.

THE RESULTS

The partnership spanned five successful years, supporting the business through growth, refinement and ultimately a smooth sale. With a clear, consistent visual identity and high-quality marketing output, Personalised Chocolates was able to establish itself as a reliable, creative and high-end provider in the personalised gifting space.

By combining design, strategy, and logistics, we helped bring their vision to life across every touchpoint, building a brand that customers trusted and loved.

"Artistic, prompt and professional"

“Working with Michelle at Squark Design is a pleasure. She is artistic, prompt and professional in all work carried out. I would highly recommend Squark Design.”

Simone Green, Director
Personalised Chocolates

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"We are dedicated to building long-term relationships with our clients, supporting them through the growth and success of their brand. When you choose Squark Design, you’re not just getting a service provider; you’re gaining a partner committed to your brand’s success."

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