Interactive Form Design / Word Forms / Project Management / Brand Experience
Interactive form design for UKs leading membership organisation for adoption fostering and kinship
CoramBAAF, a national membership organisation supporting adoption and fostering professionals, needed to improve the staff experience around their internal forms. Many of their documents were outdated, difficult to complete and not user-friendly — creating barriers to efficient data collection and staff engagement.
They were looking for a solution that would modernise the forms while keeping them practical and accessible across their teams. Some needed to be interactive and fillable, others simply required clearer formatting in Microsoft Word. After being recommended to Squark Design, they got in touch to explore how the experience could be improved across the board.
Following a detailed proposal and planning stage, we began working together to audit, update and improve their forms, prioritising those most frequently used. Over the course of the year, we developed two key formats:
This hybrid approach gave them the best of both worlds: interactive documents where automation and form-filling mattered most, and editable Word templates for day-to-day admin tasks.
Throughout the process, we worked collaboratively with the CoramBAAF team, incorporating feedback, refining templates and rolling out updates in phases to make the transition smooth and manageable.
The improved forms have transformed how staff engage with essential documents, making them easier to complete, more professional and significantly more efficient. With cleaner layouts and interactive functionality where needed, the organisation can now collect more accurate data, reduce errors and offer a smoother user experience.
This collaboration has continued for over a year, with ongoing updates as needs evolve. What started as a practical task has grown into a meaningful design partnership, proving that thoughtful form design can have a real and lasting impact on internal operations.
“Squark have been excellent at communicating during our project . They have been flexible and accommodating during our time working together.”
Ellie Johnson, Health Consultant,
Coram BAAF
"We are dedicated to building long-term relationships with our clients, supporting them through the growth and success of their brand. When you choose Squark Design, you’re not just getting a service provider; you’re gaining a partner committed to your brand’s success."
